Privacy Policy

2.1 Webserver & Logfiles

In a nutshell: When visiting our website, your browser exchanges information with our webserver. This data is automatically stored in so-called logfiles.

Purpose: Our webservers process your data in order to deliver the requested website to your browser. We save all requests in logfiles to guarantee the security and functioning of our website and to ensure the long-term viability of our information technology systems and website technology.

Categories of data: Technical data (browser types and versions, date/time of access, operating system, referrer-website, IP address, request method, request URI)

Legal basis:Providing the requested online content and guaranteeing the security and functioning of our website are our legitimate interests. We thus process your data in accordance with Art 6 (1) (f) GDPR.

Storage period: We delete our logfiles automatically after 10 days. In case we require the logfiles for a longer time period (e.g., in case of a security incident), the storage period may be extended.

Recipients/Categories of recipients: Processors (IPAX OG)

Further information about the data protection offered by IPAX OG can be found at:
https://www.ipax.at/unternehmen/allgemeine-geschaeftsbedingungen/

2.2 Personalized Newsletter

In a nutshell: We regularly provide customers and others interested in our services and/or company with information about updates to our products, services, and marketing through our newsletter.

Purpose: If you subscribe, we only process your data in order to send you our newsletter and to statistically analyze the reach of our newsletters (if and when they were opened) and the interaction of users with them (which links were clicked).

We use the double opt-in process for subscribing to our newsletter. This means that after the initial registration we send a confirmation e-mail to the registered e-mail address asking you to confirm your subscription to our newsletter. Only then will we add you to our mailing list and send you our newsletter in the future.

The newsletter contains so-called tracking pixels. This allows a statistical analysis of the success of our online marketing campaigns. This analysis enables us to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to your interests.

Categories of data: Contact details (name, e-mail address), Technical data (IP address, time and date of registration, UTM Links)

Legal basis: We will send you our newsletter only if you have provided us with your consent. We thus process your data in accordance with Art 6(1) (a) GDPR and Sec 174 Telecommunications Act 2021 (TKG 2021). Your consent can be withdrawn at any time with effect for the future. For this purpose, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time on our website or by contacting us using the provided contact details listed in Pt 1 above.

Storage period: We store your data until you withdraw your consent.

Recipients/Categories of recipients:Processors (HubSpot, Inc. [USA])

Further information about the data protection offered by HubSpot can be found at:
https://legal.hubspot.com/privacy-policy.

2.3 Customer requests and contacts via the website

In a nutshell: If you have any questions about our company or our product, or if you have any suggestions or complaints, you can contact us directly on our website or by contacting us using the provided contact details listed in Pt 1 above.

Purpose: We process your data in order to answer your request.

Categories of data: Contact details (name, company name, e-mail address, job title, phone number); purpose and details to your request.

Legal basis: Answering your request is our legitimate business interest in sustaining customer relationships. We thus process your data in accordance with Art 6 (1)(f) GDPR.

Storage period: We store your data as long as necessary to answer your request or as required by law. If your request concerns (the performance of) a contract, we retain such data for 7 years because we are subject to a corresponding statutory obligation to retain data for this time. Data not necessary for statutory obligations is deleted 3 years after the last customer contact with you.

Recipients/Categories of recipients:Processors (HubSpot, Inc. [USA], Chili Piper, Inc. [USA], Intercom, Inc. [USA] )

Further information about the data protection offered by HubSpot, Inc. can be found at:
https://legal.hubspot.com/privacy-policy.

Further information about the data protection offered by Chili Piper, Inc. can be found at:
https://www.chilipiper.com/privacy-policy.

Further information about the data protection offered by Intercom, Inc. can be found at:
https://www.intercom.com/legal/terms-and-policies.

2.4 Personal data of applicants

In a nutshell: You can apply for open positions in our company through the application form provided on our website or by contacting us through the provided contact information.

Purpose: We process the provided data in order to carry out the application process, to initiate and to possibly establish an employment relationship with you.

Categories of data: At least: Identification data (name, residence, e-mail address, phone number); Position related data (years of work experience; notice period, yearly gross salary expectations, preferred work location). Also, we process all additional information that you choose to share with us in your CV and all additional files (certificates, diplomas, (higher) educational background, professional qualification, etc) that you choose to upload or provide in the course of the application process. In individual cases, the data processed may also include special categories of personal data pursuant to Art 9 (1) GDPR, such as data on health, religious or trade union affiliation, if you provide us with these as part of your application.

Legal basis: Conducting application processes is necessary for the initiation or performance of contractual relationships with applicants. The data processing is thus carried out in accordance with Art 6 (1)(b) GDPR. If special categories of personal data are processed, this is based on Art 9 (2)(b) GDPR. If the position for which you have applied requires the processing of health data for the assessment of your ability to work, the processing is carried out on the basis of Art 9 (2)(h) GDPR.

Storage period: We retain your data for a period of 6 months in order to meet the legal requirements for the proper processing of an application as well as to be able to answer questions in connection with your application and/or its rejection. If you have agreed to be included in our applicant pool, your data will be stored and processed there for a period of 6 months. After this period, your personal data will be deleted.

Recipients/Categories of recipients:Processors (Teamtailor AB)

Further information about the data protection offered by Intercom, Inc. can be found at:
https://www.teamtailor.com/en/privacy-policy/.

2.5 Web analytics and personalized advertising

In a nutshell: We use third party services (as described in Pt 3 below) that collect data about how users interact with our website. This data is aggregated into statistics that allow us to analyze how many people are visiting our website, which search terms or link address they click to arrive at our website and which conversion actions (e.g. purchasing a product) they are conducting. This also allows us to show you information tailored to your preferences.

Purpose: We process your data to assess and improve the effectiveness of our web presence, to adapt our website to the wishes and needs of the users and to improve our products and services.

Categories of data: Technical data (IP address, HTTP header fields, operating system, screen resolution, screen color depth, flash version, referrer website, etc); Usage data (page/s viewed, duration of visit, clicks, opened links, etc).

Legal basis: We use web analytics only if you have given your consent. We thus process your data in accordance with Art 6 (1) (a) GDPR. You can withdraw your consent at any time (see below Pt 7.4.).

Storage period: Data for personalized advertising is available for max. 180 days.

Recipients/Categories of recipients: Processors (Meta Inc [USA], Meta Platforms Ireland Ltd, Google LLC [USA], Google Ireland Ltd, LinkedIn Corporation [USA], LinkedIn Ireland Unlimited Company)

3.1 Cookies

We use cookies on our website. This enables us to ensure the functionality of our website and to create analyses about the use of our website.

For the setting of analysing cookies, or the use of plug-ins or tools, we always ask for your consent first. By not providing your consent, the analysing operations will not be carried out. Your given consent can be revoked at any time with effect for the future. In addition, you can prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies.

3.2 Meta Pixel

This website uses Meta Pixel, a service provided by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA, USA or for users within the EU Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta"). This service allows us to assess the effectiveness of our online advertising methods. For example, by setting a cookie, we can track how many users have clicked on a Facebook ad to reach our site and subsequently placed an order. In addition, we can provide users of our website with interest-based advertisements ("Facebook Ads") when they visit the Facebook platform. Through Meta Pixel, your browser establishes a direct connection with Meta's server and transmits the information that you have clicked on one of our ads and visited our website. The data collected by this service is only made available to us in anonymous form and does not allow any conclusions to be drawn about the identity of individual users. However, Meta links the collected data with the data of your user account. If you do not have a user account, Meta may still collect and store data about your user behaviour.

Data processing by Meta is carried out in accordance with Facebook's data policy at https://www.facebook.com/about/privacy. Further information on terms of use, cookies and data protection can also be found at https://www.facebook.com/help/ and at https://www.facebook.com/policies/cookies/.

3.3 Google Tools

The following Google Tools are services provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA or for users within the EU Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

The information collected by Google about your use of this website is transmitted to a Google server in the USA and stored there. The general Google privacy policy can be found at https://policies.google.com/privacy?gl=de.

3.4 Google Ads, AdSense, Tag Manager and Remarketing

This website uses Google AdSense, a service which allows the integration of advertisements on our website. Google AdSense allows an interest-based targeting of the Internet user, which is implemented by means of generating individual user profiles. Google Ads uses cookies that enable an analysis of your use of the website. Google Ads creates so-called "conversion statistics". These include, for example, the number of users who have clicked on an ad. In addition, it is counted how many users have reached a target page that has been provided with a "conversion tag". Google AdSense also uses so-called tracking pixels to determine if and when a website was opened, and which links were clicked on. The information collected by Google Ads / AdSense about your use of this website is transmitted to a Google server in the USA and stored there.

Google Remarketing allows an enterprise to display advertising to Internet users who have previously resided on the enterprise's Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.

Google Tag Manager assists us in efficiently managing various tags and tracking codes that help us understand user interactions on the website. It enables the implementation of tags without direct code changes.

For detailed information about how Google Tag Manager handles data and its privacy practices, please review the Google Privacy Policy available at https://policies.google.com/privacy.

Google AdSense is further explained under the following link https://www.google.com/intl/en/adsense/start/.

For more information about how Google uses conversion data, please visit https://support.google.com/google-ads/answer/93148?ctx=tltp.

For more information about Google Ads Remarketing, please visit the following link https://support.google.com/tagmanager/answer/6106960?hl=en.

3.5 Google Analytics

This website uses Google Analytics, which uses cookies to help the website analyse how users interact with the site. The information collected by cookies about your use of this website is transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the EU / EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

For more information on terms of use and data protection, please visit https://marketingplatform.google.com/about/analytics/terms/de/ or https://policies.google.com/technologies/partner-sites?hl=de.

3.6 YouTube

This website uses integrated components of YouTube, a platform provided by Google.

Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding YouTube components. YouTube thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the YouTube buttons integrated on our website, YouTube matches this information with your personal Instagram user account and stores the personal data.

YouTube's data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.

3.7 Instagram

This website uses integrated components of Instagram, a platform provided by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA, USA or for users within the EU Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta").

Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding Instagram components. Instagram thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the Instagram buttons integrated on our website, Instagram matches this information with your personal Instagram user account and stores the personal data.

Further information and the applicable data protection provisions of Instagram may be retrieved under https://privacycenter.instagram.com/policy.

3.8 Linkedin

This website uses integrated components of LinkedIn, a platform provided by LinkedIn Corp, 1000 West Maude, Sunnyvale, CA 94085, USA or for users within the EU LinkedIn Ireland Unlimited Company, Wilton Plaza, Gardner House 4,5,6, 2 Dublin – Ireland.

Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding LinkedIn components. LinkedIn thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the LinkedIn buttons integrated on our website, LinkedIn matches this information with your personal LinkedIn user account and stores the personal data.

Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins or under https://developer.linkedin.com/product-catalog/plugins.

The setting of cookies may be denied under https://www.linkedin.com/legal/cookie-policy. The applicable privacy policy for LinkedIn is available under https://www.linkedin.com/legal/privacy-policy.

3.9 Twitter/X

This website uses integrated components of Twitter / X, a platform provided by X Corp, 925 Corporate Drive Stafford, VA 22554, USA, or for users within the EU Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland.

Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding Twitter / X components. Twitter / X thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the Twitter / X buttons integrated on our website, Twitter / X matches this information with your personal Twitter / X user account and stores the personal data.

The applicable data protection provisions of Twitter / X may be accessed under https://twitter.com/en/privacy.

3.10 Hubspot

This website uses the analysing tool HubSpot, provided by HubSpot, Inc, 25 1st St Fl 2, Cambridge, Massachusetts, 02141, USA, or for users within the EU HubSpot Ireland Limited, 1 Sir John Rogerson's Quay, Dublin 2.

This service helps us automate and manage our marketing communications. HubSpot uses Cookies to track your interaction with the Website and browser-related information. You will remain anonymous to HubSpot unless you submit identifying information to us either to inquire about our products, apply to join our team or respond to forms or links that we may send to you, since HubSpot helps us manage these interactions.

For more information about HubSpot, their practices with respect to your personal information and how they use Cookies, please see the HubSpot privacy under https://legal.hubspot.com/privacy-policy or under https://legal.hubspot.com/legal-stuff

3.11 Intercom

This website uses the analysing tool Intercom provided by Intercom, Inc, 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA or for users within the EU Intercom R&D Unlimited Company, 2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2.

Subject to your consent, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom's use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms.

3.12 TikTok

This website utilizes the analytics tool TikTok, provided by TikTok Inc., Culver City, 5800 Bristol Pkwy, USA. For users within the EU, TikTok Ireland Limited, 10 Earlsfort Terrace, Co. Dublin, Dublin, Ireland, is the relevant entity responsible for GDPR compliance.

We have implemented Tiktok videos on our website to describe educational content for our users. As part of its functionality, TikTok may employ Cookies to monitor your interactions with the website and gather browser-related information. Tiktok collects data on the performance of the website’s embedded video-content.

For comprehensive details about TikTok's approach to your personal data, their practices related to personal information, and their use of Cookies, please review the TikTok Privacy Policy available at https://www.tiktok.com/legal/page/row/privacy-policy/en.

3.13 Giphy

This website uses Giphy, a service provided by Giphy, Inc., 416 West 13th Street New York, USA.

Giphy allows us to integrate animated GIFs into our content, enhancing user engagement and visual appeal. Giphy may use Cookies to enhance the user experience and gather relevant data.

For comprehensive details about Giphy's data usage and privacy practices, please refer to the Giphy Privacy Policy available at https://support.giphy.com/hc/en-us/articles/360032872931-GIPHY-Privacy-Policy.

3.14 Amplitude

This website uses Amplitude, a service provided by Amplitude, Inc., 201 3rd Street, Suite 200, San Francisco, USA.

Amplitude enables us to analyze user interactions on the website and improve the user experience. It may utilize Cookies and similar technologies to collect data for analysis.

For detailed insights into how Amplitude handles data and its privacy practices, please review the Amplitude Privacy Policy available at https://amplitude.com/privacy.

3.15 New Relic

This website uses New Relic, a service provided by New Relic, Inc., 188 Spear St #1000, San Francisco, USA.

New Relic assists us in monitoring and analyzing the performance of our website to ensure optimal user experience. It may employ Cookies and similar technologies to collect performance-related data.

For comprehensive details about New Relic's data handling and privacy practices, please refer to the New Relic Privacy Policy available at https://newrelic.com/termsandconditions/privacy.

3.16 Chili Piper Scheduling Service

This website utilizes Chili Piper, a scheduling service provided by Chili Piper, Inc., with its principal office located at 228 Park Ave S 78136, New York, New York, 10003, United States.

Chili Piper allows you to conveniently schedule appointments and interactions with our team. By using this service, you can select suitable time slots for meetings, product demos, or consultations, streamlining the scheduling process.

For comprehensive details about Chili Piper's data handling and privacy practices, please refer to the Chili Piper Privacy Policy available at https://www.chilipiper.com/privacy-policy.

3.17 Cloudflare Services

This website uses Cloudflare services, provided by Cloudflare, Inc., with its principal office located at 101 Townsend Street, San Francisco, CA 94107, United States.

Cloudflare is a cloud-based service that enhances website performance, security, and availability by routing website traffic through its global network. It provides content delivery, security, and DNS services, among others, to improve the user experience and protect against online threats.

When you visit our website, your data may pass through Cloudflare's network, including technical data such as IP addresses, HTTP headers, and other browsing-related information. This data is processed to optimize website performance and enhance security.

For comprehensive details about Cloudflare's data handling and privacy practices, please refer to the Cloudflare Privacy Policy available at https://www.cloudflare.com/privacypolicy/.

-Meta Inc (USA)
-Google LLC (USA)
-LinkedIn Corporation (USA)
-Chili Piper Inc, (USA)
-Twitter Inc / X Corp (USA)
-HubSpot, Inc (USA)
-Intercom, Inc (USA)
-New Relic, Inc (USA)
-Amplitude, Inc (USA)

7.1 Right of access

You have the right to request access to your personal data and to obtain information on the processed data.

7.2 Right to rectification, erasure & restriction of processing

If we process inaccurate or incomplete personal data, you have the right to rectification or completion of such data. You may also request the deletion of unlawfully processed personal data. If it is unclear whether your personal data is inaccurate, incomplete, or unlawfully processed you may request us to restrict the processing of your data until this issue has been resolved.

Please note that these rights complement each other which means that you can request us to either rectify or complete or delete your data.

7.3 Right to object

If we process your data based on our legitimate interest, you have the right to object to the processing of your personal data on grounds relating to your particular situation. If you exercise your right, we will ask you to provide your reasons. You further have the right to object where we process your personal data for direct marketing purposes (e.g., discount offers for our products and services similar to those you have already purchased).

7.4 Right to revoke consent

If we process data based on your consent, this consent may be revoked at any time with future effect. For this purpose, please contact us through the provided contact details on our website or by using the provided contact details listed in Pt 1 above.

7.5 Right to data portability

In certain cases, you have the right to receive your processed personal data in a structured, commonly used and machine-readable format.

7.6 Right to appeal

If you have any concerns regarding data protection law, we hope that you will contact us first and we can address your concerns. However, if despite all our efforts your remain dissatisfied, you may lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).